Privacy Policy

Last Updated: 2025/10/14

1. Introduction

Welcome to Skhanyicebo Security Services (“we”, “our”, “us”).
We are committed to safeguarding your privacy and protecting your personal information in compliance with the Protection of Personal Information Act (POPIA) of South Africa.

This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website, contact us, or use our services.
By using our website or engaging with us, you consent to the terms of this Privacy Policy.

2. Who We Are

At Skhanyicebo Security Services, we proudly offer a wide range of professional and community-driven solutions across Southern Africa, serving both the public and private sectors.

Our key service areas include:

Security Services: Professional guarding and protection, collaboration with other providers (e.g. Krypton Security Systems), and deployment of trained personnel.
Transportation Services: Passenger transport, logistics, and freight using various fleet sizes for local and intercity operations.
General Trading & Support Services: Construction support, catering, supply and delivery, procurement, and community training.
Consulting & Partnerships: Strategic partnerships and continuous improvement initiatives.

3. Information We Collect

We may collect and process the following types of personal information:

Personal Information: Your name, surname, contact number, email address, and other identifying details.
Business Information: Company name, registration details, and address (if applicable).
Service Information: Details of the services you request or receive from us.
Website Usage Data: Non-identifiable information such as your IP address, browser type, and pages visited (for analytics and security).

4. How We Collect Your Information

We collect information in the following ways:

When you complete a contact or service request form on our website.
When you communicate with us via email, phone, or social media.
Automatically through cookies and analytics tools when you browse our website.

5. How We Use Your

Information

We use the personal information we collect to:

Provide and manage our services efficiently.
Respond to inquiries, process service requests, and issue quotations.
Communicate important information or updates about our services.
Improve our website, service quality, and client experience.
Comply with applicable laws and regulatory requirements.

6. Protection of Your Information

We implement reasonable physical, electronic, and managerial measures to secure your information and prevent unauthorized access, loss, misuse, or disclosure.
Only authorized personnel with legitimate business needs have access to your personal data.

7. Sharing of Information

We do not sell, rent, or trade your personal information.
However, we may share your data when:

It is necessary to deliver our services (e.g. working with trusted partners such as Krypton Security Systems, White Hazy Building Construction, or Lonerock Construction).
It is required by law or legal process.
It is necessary to protect our rights, property, or safety, or that of our clients and the public.

All third-party partners are required to handle personal data in compliance with POPIA and maintain strict confidentiality.

8. Cookies and Website Tracking

Our website may use cookies and analytics tools to enhance your browsing experience and monitor site performance.
You can disable cookies in your browser settings, but doing so may affect certain website functionalities.

9. Your Rights

Under the Protection of Personal Information Act (POPIA), you have the right to:

Access the personal information we hold about you.
Request correction, updating, or deletion of your information.
Withdraw consent for us to process your personal data.
Lodge a complaint with the Information Regulator of South Africa if you believe your rights have been infringed.

Contact the Information Regulator:
📧 complaints.IR@justice.gov.za
🌐 www.justice.gov.za/inforeg/

10. Data Retention

We retain your personal information only as long as necessary to fulfil the purposes outlined in this policy or as required by law.

11. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our business operations or legal requirements.
The latest version will always be available on our website, and the date of the most recent revision will appear at the top of this page.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Skhanyicebo Security Services
📍 Stand No. 173, Nyongane Trust, 1242, South Africa
📧 skhanyicebotrading@gmail.com
📞 072 085 6143